We encourage consciously aware individuals to put their ‘knowing’ into practice, both in business as well as personal life. Knowledge is the first stepping stone towards higher awareness, followed by reflection, analysis and action, to make it a part of your experience.
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The Dos and Don’ts of Customer Service
Everyone can recall a time when they’ve received excellent customer service. Whether it was the clerk who was extra helpful or the hotel staff who went above and beyond, we’ve all experienced it. Unfortunately though, the bad customer service is almost always recalled more easily. In the pursuit of excellent customer service, several dos and...